Terms & conditions

Provider

• ♦Name: [Naziv podjetja]
• ♦Address: [Ulica in hišna številka], [Poštna št.] [Kraj], Slovenija
• ♦Registration no.: [Matična številka]
• ♦Tax no.: [Davčna številka]
• ♦Email: [e-poštni naslov]

Prices

All prices are in euros (EUR) and include shipping. The price shown at checkout is the final price.

The provider is not liable for VAT, so VAT is not charged.

Conclusion of contract

The purchase contract between the provider and the buyer is concluded when the buyer places an order and receives confirmation by email. The order is stored by the provider.

Payment methods

• ♦Card payment via the Stripe checkout.
• ♦Bank transfer (proforma invoice) with a –3% discount.

Right of withdrawal (14 days)

As a consumer, you have the right to withdraw from the contract within 14 days of receiving the item, without giving a reason. Notify us at [e-poštni naslov]. Return the item undamaged within 14 days of notice; we refund the purchase price within 14 days of receiving the returned item.

Note: for personal-hygiene or health items (e.g. eye mask, neck pillow) that have been unsealed after delivery, returns may be excluded for hygiene reasons as permitted by law. Please check the item before use.

Legal guarantee of conformity

The items are covered by the statutory guarantee of conformity under the Consumer Protection Act. In case of a defect, contact us at [e-poštni naslov].

Complaints & dispute resolution

Complaints are accepted at [e-poštni naslov].

You may submit a dispute via the EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr.